WEBSITE CARE & SUPPORT

YOUR WEBSITE IS IMPORTANT TO US.

Website Care & Support

Maintaining the health and security of your website is critical to promoting your business and ensuring consumers can find the information they need quickly and easily.

 

With an ongoing Care & Support partnership with Jennasis & Associates, we can help you do just that — monitoring your website to ensure it’s up to date, tracking and resolving issues or errors, and ultimately providing visitors with a smooth user experience. See our plan options and features below to ensure your website is maintained and updated for long-term success.

PACKAGES

 EMERALD

  • WordPress core updates

  • WordPress plugin updates

  • Secure Cloud Site Backups (daily)

  • Database Cleaning & Optimization

  • Weekly Reporting

  • Uptime Monitoring

 PLATINUM

  • WordPress core updates

  • WordPress plugin updates

  • Secure Cloud Site Backups (daily)

  • Database Cleaning & Optimization

  • Weekly Reporting

  • Uptime Monitoring

  • Performance Scans

  • Site Migrations

  • Google Analytics Reporting

  • 24/7 Active Security Monitoring

  • eCommerce Support

  • Priority Support

  • Designer & Developer Support

  • Digital Marketing Strategy Support
     

FEATURES

WordPress Core & PlugIn Updates

We take care of all the updates for you. You will have peace-of-mind knowing your website is always up to date and working properly.

Secure Cloud Site Backups

We take great care in regularly backing up your site and your content, and storing them securely in the cloud. If anything ever happens, your site can quickly be restored.

Database Cleaning & Optimization

Over time, your database can build up overhead that will slow your site’s performance. Regularly cleaning your website’s database will keep it running fast and smooth.

Weekly Reporting

We will send you regular reports letting you know what’s been worked on and how your site is doing. So you can rest assured that everything is complete.

Uptime Monitoring

24/7 uptime monitoring. Our system checks your site every 5 minutes for page load issues and 404 errors. If your site fails one of our checks, we’ll be notified right away.

Performance Scans

We’ll run regular scans on your site to make sure nothing is slowing it down, including Performance tests, page load time, and broken link checks.

Site Migrations

No more hassles with trying to move your site from one host to another, or with setting up a development site. We will migrate your website to any compatible hosted service.

Analytics Reporting

We will create and configure Google Analytics and set up reporting for your site. If you have an existing Google Analytics account, we will ensure it is set up and reports are generating properly.

24/7 Acting Security Monitoring

We have partnered with one of the world’s dominating forces in the anti-web malware and security industry for malware monitoring and cleanup service, Sucuri Security.

eCommerce Support

eCommerce sites require a little extra care when it comes to upkeep. Our Professional and Business plans offer extra support for your WordPress eCommerce plugins.

 

Designer & Developer Support

You will receive designer and developer support from our team every month for site tweaks, modifications and more. 

*features vary based on level of service package

 GOLD

  • WordPress core updates

  • WordPress plugin updates

  • Secure Cloud Site Backups (daily)

  • Database Cleaning & Optimization

  • Weekly Reporting

  • Uptime Monitoring

  • Performance Scans

  • Site Migrations

  • Google Analytics Reporting

  • 24/7 Active Security Monitoring

  • eCommerce Support

TRANSFORM YOUR WEBSITE INTO YOUR BRAND'S MOST POWERFUL ASSET

© 2017 

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440-580-0122

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